Privacy Policy for ConvertWordtoPDF.io
At ConvertWordtoPDF.io, we are committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website and use our services. By accessing or using ConvertWordtoPDF.io, you consent to the terms of this Privacy Policy. Please take the time to read this document carefully and contact us if you have any questions.
1. Information We Collect
We collect several types of information from users, both directly and indirectly, to improve our services and ensure the smooth functioning of our platform.
1.1 Personal Information
When you subscribe to our paid services, create an account, or contact us for support, we may collect personal information that identifies you, including but not limited to:
- Name
- Email address
- Payment information (credit card details, billing information)
1.2 Non-Personal Information
Non-personal information is collected automatically when you visit our website. This may include:
- Browser type
- IP address
- Device information
- Location data (based on your IP address)
- Pages you visit on our website
- Time spent on each page
1.3 Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect information about your interactions with our website. Cookies help us understand user preferences, track site usage, and customize your experience. You can choose to block or delete cookies via your browser settings, but this may affect your ability to use certain features of our website.
2. How We Use Your Information
ConvertWordtoPDF.io collects and uses your personal and non-personal information for the following purposes:
2.1 To Provide Our Services
We use your personal information to process document conversions, facilitate payments for premium services, and provide customer support.
2.2 To Improve User Experience
Non-personal information helps us analyze user behavior and site performance, which enables us to optimize our platform for a better user experience.
2.3 To Communicate with You
We may use your email address to send you important updates about our services, promotional offers (if you opt-in), and customer service responses.
2.4 For Security Purposes
We use information such as IP addresses and device data to detect and prevent fraudulent activities, protect our systems, and ensure the safety and security of our users.
2.5 For Legal Compliance
We may need to use or disclose your information to comply with legal obligations, resolve disputes, and enforce our agreements.
3. Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following circumstances:
3.1 Service Providers
We may share your personal information with trusted third-party service providers who assist us in operating our website, processing payments, or conducting our business. These service providers are required to keep your information confidential and only use it for the purposes of providing services to us.
3.2 Legal Requirements
We may disclose your personal information if required by law, such as in response to a subpoena, court order, or government investigation.
3.3 Business Transfers
In the event of a merger, acquisition, or sale of all or part of our assets, your personal information may be transferred to the acquiring entity.
4. Data Security
We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it. We use encryption technology, secure servers, and firewalls to protect your data from unauthorized access, alteration, or disclosure.
However, no method of data transmission over the internet or electronic storage is completely secure. While we strive to protect your personal information, we cannot guarantee its absolute security.
5. Data Retention
We retain your personal information only as long as necessary to provide the services you requested and for legitimate business purposes, such as maintaining our financial records, resolving disputes, and complying with legal obligations.
Documents uploaded for conversion are automatically deleted from our servers shortly after the conversion process is completed. We do not store your files for any longer than necessary.
6. Your Data Protection Rights
Depending on your location and applicable laws, you may have certain rights regarding your personal data. These rights may include:
6.1 Right to Access
You have the right to request access to the personal data we hold about you, along with information on how we process it.
6.2 Right to Rectification
If your personal data is inaccurate or incomplete, you have the right to request correction or completion.
6.3 Right to Deletion (Right to Be Forgotten)
You have the right to request the deletion of your personal data when it is no longer necessary for the purposes for which it was collected or if you withdraw your consent (where applicable).
6.4 Right to Restriction of Processing
You can request the restriction of the processing of your personal data under certain conditions, such as when you contest its accuracy or object to its use.
6.5 Right to Data Portability
You may have the right to receive your personal data in a structured, commonly used, and machine-readable format and to request that we transfer it to another controller.
6.6 Right to Object
You have the right to object to the processing of your personal data for certain purposes, such as direct marketing.
6.7 Right to Withdraw Consent
If you have provided consent for the processing of your personal data, you have the right to withdraw that consent at any time.
To exercise these rights, please contact us using the contact details provided below.
7. Third-Party Links
Our website may contain links to third-party websites or services. Please note that we are not responsible for the privacy practices of these third-party websites. We encourage you to read their privacy policies before providing any personal information.
8. Children’s Privacy
ConvertWordtoPDF.io is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child, we will take steps to delete such information.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. When we make changes, we will revise the “Last Updated” date at the bottom of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: support@convertwordtopdf.io
Mailing Address:
ConvertWordtoPDF.io
Machuldova 595/8
142 00 Prague 12-Kamýk
Czechia
We are committed to protecting your privacy and will respond to your inquiries as promptly as possible.
Last Updated: 07.12.2023